Chapter 40: Information Gaps: What You Don’t Know Can Hurt You
Chapter 40

Information Gaps: What You Don’t Know Can Hurt You

Decision Tool

The Decision Gap Map

Use this tool when you’re about to make a big decision — or even a small one with real consequences.

Step 1: Write Down the Decision

Be specific. Example:

“Should I accept this freelance project that pays well but is in an unfamiliar industry?”

Step 2: Map What You Already Know

Make a list of facts you’re sure about.

  • The client is legit (past work is visible)
  • Timeline is 3 weeks
  • Budget is ₹30,000
  • Topic is outside my comfort zone

Step 3: Identify What You’re Assuming

Now list what you’re assuming is true — without confirmation.

  • They’ll provide clear briefs
  • The client will respond quickly
  • I can learn the topic fast enough
  • There won’t be surprise revisions

These are your invisible risks.

Step 4: Ask the Closing Questions

For each assumption, ask:

“What would change if this assumption turned out false?”

Then:

“How can I check this before deciding?”

In this case:

  • Can I ask for a sample brief?
  • Can I get clarity on revision policy?
  • Can I talk to someone who’s worked with them?

These are low-effort moves that de-risk the decision.

Step 5: Make the Decision — With Gaps Closed or Acknowledged

Once you’ve done the check:

  • Either close the gap (get the missing info)
  • Or acknowledge the risk and plan accordingly

Both lead to stronger decisions.

Land it Well

Opening Hook

You made the decision.
It felt right.
But something went wrong.

Not because you were careless.
Because you didn’t know what you didn’t know.

The Big Shift

In life, you won’t always have perfect data.
But smart decisions don’t need certainty — they need clarity about uncertainty.

When a decision goes sideways, the root cause is often simple:

An information gap you didn’t realize was there.

The fix?
Learn to spot and close those gaps — before they cost you.

Great Decisions Are Built on Good Questions

Here’s what most people get wrong:
They assume they know enough.

But decision quality isn’t just about what you do know.
It’s about what you realize you’re missing.

When you know where your blind spots are, you:

  • Reduce avoidable risk
  • Ask better follow-ups
  • Protect yourself from nasty surprises
  • Gain confidence without overconfidence

This shift doesn’t require genius — just curiosity with structure.

Driving with a Foggy Windshield

Imagine trying to drive at full speed with half your windshield fogged up.
You can see some of the road. But not the turns, the potholes, or the biker coming from the side.

Would you trust your instincts — or would you slow down and clear the glass?

That’s what closing information gaps does:
It clears the fog before you hit something you didn’t see coming.

Where Gaps Hide in Real Life

Money

  • We assume deals are fair because they look attractive.
  • Hidden fees, taxes, interest, refund policies — often skipped.

Jobs

  • Role sounds good? Cool. But ask: What’s the real team culture? What’s the actual daily work?

People

  • We think we “get” someone after a few conversations.
  • But what have they consistently shown over time?

Decisions under time pressure

  • We trust first answers when time is short.
  • That’s when gaps sneak in fastest.

Where People Go Wrong

Overconfidence bias
You assume you already know “enough.”
Reality: You know just enough to get blindsided.

Fear of seeming inexperienced
You skip asking questions to “look smart.”
Reality: Smart people protect their future, not their image.

Reliance on familiar patterns
“This looks like the last time — so it’ll be fine.”
Reality: Similar doesn’t mean identical. Context matters.

When Was the Last Time You Regretted Not Asking One More Question?

We’ve all had those moments:

  • You bought something expensive, then discovered a hidden clause
  • You took a job — then found out the team culture was toxic
  • You assumed someone would follow through — but didn’t confirm
  • You made a financial commitment — without checking timing or fine print

None of these are about intelligence.
They’re about missing information — and missing the chance to go find it.

Closing Thought

You don’t need to know everything.
But you do need to know what you’re missing.

Every smart decision begins not with an answer —
but with the discipline to ask a better question.

So next time you’re about to act, pause and ask:

“What don’t I know yet — and how will it hurt me if I don’t ask?”

Because the only thing more dangerous than a bad decision…
is one you didn’t realize was incomplete.

Recap Box

🔑 Key Insight:
Smart decisions aren’t made with perfect information — they’re made by identifying what’s missing and reducing surprise.

Tool:
Decision Gap Map

  1. Write the decision
  2. List what you know
  3. List what you’re assuming
  4. Ask what would change if assumptions are false
  5. Close the gap — or plan around it

📍When to Use:
Before committing to any decision where consequences are high and assumptions are invisible — money, jobs, relationships, or time-sensitive choices.

Curiosity Isn’t Doubt — It’s Due Diligence

You’re not being negative.
You’re being strategic.

Asking questions doesn’t slow you down.
It saves you speed later — by avoiding the U-turns caused by blind spots.

And when others rush in blindly, you’ll move with calm precision.

Explain and Expand

The Apartment Trap

Neel was moving to a new city.
Found a great flat. Good price. Good area.
The owner said everything was included.

He didn’t ask about the actual electricity cost in summer.

Three months later — bill shock. ₹12,000 due to old appliances and poor insulation.

One small question — “What are the usual utility bills here?” — would’ve changed the choice.

Information gap = avoidable regret.

Make Personal

for Everyday Decisions

Use these to build the habit:

  • “What am I assuming here — and have I confirmed it?”
  • “What do I wish I knew before I say yes?”
  • “Who knows more about this than I do — and have I asked them?”
  • “What would an experienced version of me pause to check?”

You don’t need a checklist.
You just need better curiosity.